Extensive Online Documentation in Cloud Hosting
If you have purchased your first cloud hosting account through our company or have migrated your website over to us, you’ll become accustomed to our services and our in-house developed Hepsia Control Panel in no time thanks to the fact that we have prepared an extensive web-based knowledge base where you can find all the info that you could ever need – both general info in regards to the service as a whole and more concrete info about the different functions that you can use and the issues that you may confront. The articles themselves are available in 2 places. The complete article collection can be accessed via the Help section of the Control Panel. You can find relevant articles about the different features in each Control Panel section too. You can acquaint yourself with how to do de facto everything, from enabling an .htaccess config file to managing an electronic mailing list, and all the articles offer step-by-step guides, so you’ll never become disorientated due to an unclear text. Surely, if you run into a more specific problem and you do not find an adequate solution in our knowledge base, you can touch base with our help desk support staff members 24/7.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers offer a comprehensive online article repository where you can find any information that you might require about our hosting services or about the Hepsia hosting Control Panel that we are using. We’ve compiled it on the basis of the feedback that we have gathered from our customers through the years and, as a result, our articles cover particular issues that you might stumble upon and propose the fastest way to correct them, for example getting an HTTP 500 error message or not being able to send e-mails from your personal computer although you have the correct SMTP server settings. The articles are available in every section of the Control Panel and you can check them whenever you want. They can help you boost your knowledge not only about our platform, but also about the hosting realm in general, as they offer elaborate guides and general information such as what cron jobs or file access permissions are.