A live chat is a real-time method of communication between a website hosting company's support crew and its clients. It is a very efficient way to receive some info about the hosting services or have some problem resolved since you are talking to a live representative. The benefits of using a live chat service instead of calling or opening a trouble ticket are the smaller chance of mistakes any time you exchange data such as usernames or domain names, the faster response time because the communication is real-time as well as the fact that you don't have to stay on the chat all the time - you'll be able to do something else while the representative investigates the issue in question. Furthermore, you can become a part of a live chat room from any computer that is connected to the Internet, avoiding the phone charges that you will have to pay when you're calling to another country.

Live Chat Support in Cloud Hosting

We provide a live chat assistance service for all of the Linux cloud hosting that we offer and we are able to support you with almost everything in real time. If you do not have an account with us yet, we can provide you with more info about the packages so as to help you to get the most suitable package. In case you are an existing client, we are able to assist you with any general or billing matter as well as with numerous common tech troubles, for instance an email address installation in a desktop e-mail client. When you cannot phone us for whatever reason or you are in a country where we don't have a local telephone number, our live chat is the best choice to get in touch with us. Certainly, some situations need extra time to examine and test, therefore you'll need to open a support ticket to our technicians, but nonetheless, we will save you time and assist you with many problems on the chat.

Live Chat Support in Semi-dedicated Hosting

We have live chat support that is available to all of our future and current clients. In case you're searching for a new website hosting account, you'll be able to chat in real time to one of our representatives and get more information about our Linux semi-dedicated hosting so as to select the right package for your web sites. If you already own an account with us, we will assist you timely with general, billing and first-level techmatters. Although in some cases you'll have to open a support ticket since there're troubles that can't be resolved on the live chat, we'll be able to help you with numerous common tasks, for example setting up an e-mail account in an email client or forwarding one domain to another. This way, you will get quick assistance and you'll save a long time.