Phone Support in Cloud Hosting
All our cloud hosting packages offer phone support fourteen hours a day even on public holidays, so that if you don't have an account yet, you'll be able to phone us and learn more about our solutions or whether we meet the system requirements for your web sites. For your benefit, we have local telephone lines in the United States of America, the United Kingdom and Australia, so you will be able to call the number which is nearer to you. In case you're a current customer, we will assist you in a timely manner with any general and billing issues and with a number of tech matters so as to save you time and efforts - we are aware of the fact that often it's more convenient to talk with a live person so as to get things done right away. Of course, some problems simply cannot be taken care of on the phone, so in such a case you have the option to use our ticketing system.
Phone Support in Semi-dedicated Hosting
We provide live telephone support 14 hrs daily as a part of the support services for each semi-dedicated server package that we provide. Due to the fact that some issues are more difficult and time-consuming, you may have to open a support ticket in case you come across such a problem, still for all of the billing, general or minor technical issues you can always phone us and we will assist you without delay in order to save you the time you'll need to spend on creating a ticket. Even if you don't have an account yet, you're able to find out whether you can host your sites on our high-tech cloud platform or you can get any other general info about our semi-dedicated solutions. We now have local numbers in the United States of America, the UK and Australia as well as a global number, therefore you can call the one which is nearer to where you are.