A 99.9% Server Uptime
We’ve built our cloud hosting platform using dependable hardware components and heavily customized software. Our system administrators have installed a tweaked version of Security–Enhanced Linux on each of our physical machines in order to ensure maximum protection and stability. We’ve set up several DoS prevention appliances in addition to highly efficient firewall software to make sure our network is impregnable and safe.
All Linux cloud hosting packages offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, the guarantee remains unchanged.
A 99.9% Network Uptime
If you want to deliver a quality web hosting service, you can scarcely count on the default network configuration in a datacenter. We have built our very own custom network so as to ensure the fastest possible connection speed with the outside world.
And thanks to this, irrespective of which datacenter facilities you pick: our USA based datacenter, our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter or our Australia based datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your money at risk, you cannot feel truly safe. That’s the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel satisfied with our web hosting service or in case you wish to use an even more powerful web hosting solution, such as a Linux VPS web hosting or even a Linux dedicated servers hosting – you will get a full refund, with no hidden fees or repayment taxes.
24/7 Technical Support
If you have a web hosting firm, your technical engineers are of great importance. This is the reason why we’ve carefully picked a highly competent team of support engineers, each with lots of years of practice behind his back. With their help, our company offers 24x7 support with each of our web hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All customer service requests are replied to in less than 1 hour and our average support ticket response time is just twenty minutes!