Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help team is taught to fairly quickly care for all our Linux cloud hosting clients’ queries and support inquiries. Via our ticket system, it is also possible to fill in your inquiry and a support staff member will go back to to you in only maximum an hour. Actually, practice has shown that the general reply time frame is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • It is easy to email us 24x7x365 with any query you have got in connection with mtss Hosting’s services. We have now experts available continuously to give you solutions at any time when needed. You may use the ticketing system or drop an e–mail any time, alternatively you can pick up the telephone or make use of the live chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish support while working on your sites within the Control Panel, you can always click on the Help control key and find your query in the listing of content articles that will come up. We have also turned much of the content articles into video clips. The listing of movies will load if you click the Videos key located on the top right.