Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You can find almost all the answers to your questions in the easy–to–navigate Help Center section included in your Site Control Panel. It offers an immense knowledge base with frequently asked questions and in–depth help articles contributed by our well–trained customer support team.

  • Top quality support service

  • Tutorial Videos

  • If you prefer to watch how an action is achieved or how an issue is settled, instead of just reading about it, take a look at our compilation of step–by–step video tutorials. They address various issues and will help you swiftly learn how to work with our Site Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 support service with a one–hour ticket response time guarantee. A team of expert technicians will be at your disposal to respond to all the enquiries that you might have. During non–peak periods, an answer will be provided in even less than twenty minutes.